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Owned and operated by Sport Insanity, our team is ready to answer questions about basketball systems, golf simulators, and more.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If your basketball system, golf simulator, or smith machine does not meet your expectations, please review our Return Policy page for detailed instructions on starting a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
What kind of space do I need for a golf simulator?
Most golf simulators require a ceiling height of at least 9 to 10 feet and enough depth for a full swing. Check the product listing for specific room dimensions recommended for each simulator model we carry.
Do your basketball systems require professional installation?
Many of our basketball systems are designed for at-home assembly with included hardware and instructions. For in-ground models or larger setups, we recommend consulting the product details for assembly requirements.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window has you covered.
